# Troubleshooting Guide

## MSB3428: Could not load the Visual C++ component "VCBuild.exe"

[Looks like someone hasn't follows the installation instructions correctly...](/enmap/francais/install.md#pre-requisites)

## Error: Command failed: C:\some-python3x-path\python.EXE

node-gyp (used to build better-sqlite3) is not compatible with Python 3. Yes, it's been 10 years since 3's release. Yes, it sucks. But you need to have python 2.7.x in your path to install better-sqlite3. If you're not using python anywhere else, uninstall it and make sure to [follow my installation instructions](/enmap/francais/install.md#pre-requisites). If you are, run `npm config set python python2.7` before running the install again.


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